Terms & Conditions in short

  • No amount of policy, procedure, term or condition can account for every circumstance. If you have questions, please ask.
  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order and/or receiving other services from Querencia, you warrant that you are at least 18 years old and/or have your parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Querencia as responsible for the personal information.
  • Events outside Querencia's control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Querencia reserves the right to amend any information without prior notice.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Querencia, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Querencia for the sale and supply of any products or other services. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by Querencia as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information to you. The information you provide is only available to Querencia and will not be shared with other third parties. You have the right to inspect the information held about you at any time. You always have the right to request Querencia to delete or correct the information held about you. By accepting these Conditions, you agree to the above.

Force Majeure

Events outside Querencia's control, which are not reasonably foreseeable, shall be considered force majeure, meaning that Querencia is released from Querencia's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain Qurencia's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Querencia.

All transfers conducted through Querencia are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

 

Contracted work product is carefully, transparently negotiated. You can expect an open, positive fiduciary with us.  Terms of those contracts vary widely according to client need, related scope of work, and a host of related issues. If you have an interest in contracted work, the RFPs at this website could well be a great place to start.  Our clients don't just hire us, we hire them, too.  Get in touch, and let's start talking about we make our work, work well for you.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Cookies

Querencia uses cookies according to the new Electronic Communications Act, which came into existence on July 25, 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Querencia without difficulty you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Querencia we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

Querencia reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Querencia has the right to cancel the order and refund any amount paid in the best way. Querencia shall also notify the customer of equivalent replacement products if available.

All inquiries: info@querencia-coaching.com

Transfer, Cancellation and Refund Policy

For onsite, Live Online, Webinar and other distance-based programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your scheduled program. If you provide Querencia with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

100% Satisfaction Guaranteed—At Querenica, we guarantee the quality of our seminars, coaching and other services. In fact, 98% of our participants say they would recommend us. If, for any reason, you are not satisfied with your experience, communicate openly with us, and let's work together to get you the result you're seeking.

We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please contact us anytime to learn more:  888.416.4407 / info@querencia-coaching.com